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Frequently asked questions.
How does an implementation work?
We follow six steps: discover, analyze, design, implement, test and support. You approve the plan before we build, and we deliver in stages so you see progress early.
What can you integrate?
ERPs, CRMs, accounting and invoicing software, e-commerce platforms, payment services and other applications that offer an API or a supported way to exchange data. We confirm what is feasible before you commit.
What are the risks of migrating systems?
The main risks are poor source data, fields that do not map cleanly, missing history and unprepared users. We address them with data assessment, cleaning, rehearsal migrations, reconciliation and post-migration testing.
Which platforms do you support?
Odoo for ERP; HubSpot, Salesforce and Zoho CRM for CRM; M-Pesa, card gateways and bank integrations for payments; and other business applications as requirements and our capabilities allow. These are technologies we work with, not official partnerships.
How long will my project take?
It depends on scope, the number of systems, data quality and how many processes change. After discovery we give a realistic timeline rather than a generic promise.
Do you offer ongoing support?
Yes. We offer managed support, including for systems implemented by another provider, with arrangements agreed in writing.